Shipping Policy

Allbirds Shipping Policy

Order Processing Timeline

Allbirds processes most orders within 1-3 business days after your payment is confirmed. Please note that processing may take longer during major holidays or special promotional sales.

Shipping Duration and Delivery

Once your order has left our facility, delivery generally takes between 7 and 12 business days to reach you within the United States. Please allow up to 14 days for your package to arrive in total.

Delivery timelines are estimates and may be influenced by destination, customs inspections, carrier operations, or unexpected conditions such as severe weather or national holidays.

Shipping Costs

Shipping fees are calculated based on your order contents and destination, and are clearly shown during checkout before you complete your purchase.

Shipment Tracking

When your order ships, Allbirds will send you tracking details. Please allow a brief grace period for tracking information to update within carrier systems.

Order Cancellations

You may cancel your Allbirds order within 12 hours of purchase. If you wish to cancel, please contact us promptly to initiate the cancellation.

Returns and Refunds

Returns are accepted within 14 days of the package delivery date.
Customers are responsible for return postage costs unless the item received was damaged, defective, or incorrect.
Refunds will be processed within 5-10 business days after Allbirds receives and inspects the returned item to confirm it meets return conditions.